We want your Pufflet to arrive safely and on time so your little one can enjoy extra protection as soon as possible.
Processing time
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Orders are processed within 1–2 business days after payment is confirmed.
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Orders placed on weekends or holidays are processed on the next business day.
Shipping times & tracking
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Standard shipping: estimated delivery in 6–11 business days after dispatch.
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During busy periods or carrier delays, delivery may take a bit longer.
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You will receive a shipping confirmation email with a tracking link once your order has been shipped.
Shipping fees
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Current offer: 30% off + Free Shipping, as shown on our website banner and at checkout.
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Outside of promotions, shipping costs (if any) are calculated and displayed at checkout before you complete your order.
Customs, duties & taxes
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Any customs fees, import duties or local taxes applied by your country are the customer’s responsibility.
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Pufflet cannot control these charges or predict their amount.
Address issues & delivery problems
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Please make sure your shipping address is complete and correct; we are not responsible for non-delivery due to incorrect details provided at checkout.
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If your order is significantly delayed, appears lost, or arrives damaged, contact us with your order number and, if applicable, photos of the package and items.
Contact
If you have any questions about your shipment, contact us